Collection Account Representatives

JOB DETAILS:

Collection Account Representative

GC Services is looking to fill openings for Collection Account Representative jobs in Columbus, OH.

GC Services, L.P., the innovative industry leader providing top-quality teleservices and collections solutions, currently has opportunities available in Student Loan Collections. We manage an extensive network of national service centers and employ around 10,000 talented individuals. Our operators respond to a million calls a day. We send millions of notices monthly. Our clients trust us with billions of dollars in delinquent accounts every year.

We are seeking Collection Account Representatives

Account Representative/Collectors
• Requires a High School Diploma or equivalent
• Must demonstrate high motivation with a good aptitude for collections
• Must have the ability to be persuasive, as well as being a good listener
• Must have excellent organizational and time management skills
• Must be able to read, write and speak English fluently with a good, clear speaking voice
• Must be flexible; able to work a varying schedule
• Must be able to establish and maintain effective working relationships with supervising personnel and co-workers
• Sufficient reasoning ability to collect data, define problems, establish facts and draw valid conclusions (i.e., make reasonable decisions) in a fast-paced environment
• Basic math skills-addition, subtraction, multiplication and division
• Must have good PC skills, be able to type 25 wpm accurately, and have working knowledge of software used by the Center

This is a limited job description. A more detailed job description is available when filling out an employment application.

Duties and Responsibilities:

Essential functions include:
• Adheres to FDCPA/Federal/state/city laws/provisions, as defined in our training/FDCPA Testing
• Negotiates arrangements with customer to pay debt in full, or sets up the best possible arrangements
• Collects assigned monthly budget as applicable
• Documents all collections activity in a concise and accurate manner
• Correct deficiencies and oversights during quality assurance reviews or as outlined by the Unit Manager, Assistant Manager and/or Manager
• Maintains good public relations
• Performs other duties as assigned

Additional Requirements:
• Entry level positions available
• Experienced student loan collectors are highly preferred
• Must be available to work a rotating schedule of 8:00am -5:00pm and 12:00pm - 9:00pm Monday thru Friday and two (2) Saturdays per month (8:00am - 12:00pm)

If you have experience in the Telemarketing industry with Collection Account skills, walk-in applicants will be accepted Monday - Friday 9am to 11am at the mailing information. To schedule your appointment, Call Leslie, send your resume to or apply via our website at the contact information also found to the right of this posting.

EOE M/F/D/V

Click the "Apply Now" button to submit your resume .

GC Services is now accepting applications in Columbus, OH for Collection Account Representative jobs. Apply now and become apart of the GC Services team.